Getting The Resident Renewal
Every leasing team wants residents to renew. What’s less clear is how they should go about getting renewals.
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Tag: resident retention
Amenities and Services that Residents Actually Want
To win as many renters as possible, apartment communities commonly offer an array of amenities and services, from WiFi lounges and dog parks to yoga classes and package delivery. However, it’s no secret that many of those perks are, at best, underutilized.
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Decreasing Turnover & Increasing Renewals
“Should I stay or should I go?”
It’s a question all renters eventually ask themselves. And whether or not they renew hinges more on an apartment community’s people, and how they resolve resident issues, rather than its things, like wine cellars and movie theaters.
Read MoreNew Media Trends for Apartments
Our latest #AptChat focused on the latest trends in new media for apartments. We talked about evolving content strategies, managing media strategies, and what new media we’ll be implementing this year. Check out the...
Read MoreFree-For-All Friday Recap
Our latest #AptChat was a Free-For-All Friday. We focused mostly on resident communications through newsletters, blogs and text messages. Check out the highlights from our discussion, below: @maggieforrent we are launching...
Read MoreResident Communication: How Much is Too Much?
Our latest #AptChat was all about communicating with residents, and how much is too much. We covered different forms of resident communication, asking for resident feedback and centralized customer relationship management tools....
Read MoreApartment Marketing Budgets for 2013
Our latest #AptChat was all about Marketing Budgets for 2013. We talked about where to focus investments, specifically in terms of online marketing and social media. Check out the highlights from our discussion below: Question...
Read MoreNegotiating with Vendors, Prioritizing Work Orders & Adding Value to Move-Out
Our latest #AptChat covered negotiating with vendors, prioritizing work orders, and adding value to move-out. Check out the highlights below: @aptchat I think it is fair for vendors to raise their prices also. They took a...
Read MoreBlogging for Apartment Communities
Social networking sites like Facebook and Twitter have been getting a lot of buzz recently, but some people would argue that apartment operators would get more bang for their buck focusing on a blog for their property. We...
Read More2010 Resolutions for Multifamily
Yesterday was our last #AptChat of the year, so we appropriately looked forward to 2010 and discussed our top resolutions for property managers. (Thanks to the Houston Apartment Association for the topic suggestion!) Here’s our...
Read MoreResident Retention with SatisFacts
We’d like to thank Doug Miller and Jen Piccotti from SatisFacts for leading a great conversation about resident retention on this week’s chat. They provided lots of hard-hitting stats about the true costs of resident...
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