getting the resident renewal

Every leasing team wants residents to renew. What’s less clear is how they should go about getting renewals.

Industry pros generally agree that retention efforts should start the minute someone becomes a resident, but individual meetings are time-consuming and identifying who’s likely to renew can be tricky.

During this week’s #AptChat, we discussed the renewal process, what kinds of renewal incentives are worthwhile and more; these are the highlights. (Click the links to jump straight to a specific question.)

When do you start thinking about renewing a current resident? What does that process look like for you?

Our next #AptChat is slated for Tuesday, March 28, 2017 at 12 pm Eastern, and we’ll be discussing smart home technology for apartments. In the meantime, be sure to sign up for #AptChat updates to get these recaps and more delivered straight to your inbox!