Getting The Resident Renewal
Every leasing team wants residents to renew. What’s less clear is how they should go about getting renewals.
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Category: Retention
Decreasing Turnover & Increasing Renewals
“Should I stay or should I go?”
It’s a question all renters eventually ask themselves. And whether or not they renew hinges more on an apartment community’s people, and how they resolve resident issues, rather than its things, like wine cellars and movie theaters.
Read MoreFree-For-All Friday Recap
Our latest #AptChat was a Free-For-All Friday. We focused mostly on resident communications through newsletters, blogs and text messages. Check out the highlights from our discussion, below: @maggieforrent we are launching...
Read MoreGetting More Out of Your Email Marketing
Social media may have recently surpassed email in terms of total share of our time spent online, but email is still an incredibly effective way to reach your audience (and email is still the most popular online activity on...
Read MoreTakeaways from the Optimization Summit
Last week, Tami Siewruk and her team pulled off a great new event called the Optimization Summit (#OptSum on Twitter). Billed as an opportunity not just to hear about social media and online marketing, but a chance to dig into...
Read MoreAll Things Amenities
One topic that always seems to stir up a lot of debate in the apartment is that of amenities. What do residents want? What generates the most interest along the property tour? What amenities are going out of style? We decided to...
Read MoreBlogging for Apartment Communities
Social networking sites like Facebook and Twitter have been getting a lot of buzz recently, but some people would argue that apartment operators would get more bang for their buck focusing on a blog for their property. We...
Read More2010 Resolutions for Multifamily
Yesterday was our last #AptChat of the year, so we appropriately looked forward to 2010 and discussed our top resolutions for property managers. (Thanks to the Houston Apartment Association for the topic suggestion!) Here’s our...
Read MoreEmployee Retention
For Apartment Chat #22, we discussed Employee Retention. There were a LOT of great ideas that came out of this chat … make sure you read through the full transcript here. Here’s our recap of the questions and...
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