March 25 2010 ~ View Comments

Shopping Your Leasing Team

Yes, it’s the middle of March Madness, but that didn’t keep us from our regularly scheduled Friday chat. Our latest topic for discussion: Shopping the Leasing Team. There are no shortage of passionate opinions on this subject, and this discussion didn’t disappoint. Here are some of the highlights from the chat: Are “standard” shopping reports [...]

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February 01 2010 ~ View Comments

Managing ‘Fixed Costs’ at Your Property

For last week’s Apartment Chat, we decided to veer away from marketing-related topics to discuss another issue that every apartment operator faces — how to manage fixed expenses like property taxes, insurance, utilities and personnel costs. Here’s the recap of the conversation: Have any of you used a service to fight your property tax bills? [...]

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December 19 2009 ~ View Comments

2010 Resolutions for Multifamily

Yesterday was our last #AptChat of the year, so we appropriately looked forward to 2010 and discussed our top resolutions for property managers. (Thanks to the Houston Apartment Association for the topic suggestion!) Here’s our recap of the questions and highlights from the conversation: What’s your resolution, how can you put it into place, and [...]

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October 03 2009 ~ View Comments

Resident Retention with SatisFacts

We’d like to thank Doug Miller and Jen Piccotti from SatisFacts for leading a great conversation about resident retention on this week’s chat. They provided lots of hard-hitting stats about the true costs of resident turnover. Here are the questions that were discussed: Why does controlling resident turnover matter? What matters most to residents when [...]

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