Typically, a Free-For-All Friday means that we don’t come to the discussion with any particular topics in mind, but this past week, there was an interesting debate about call centers over on Lisa’s Apartment Expert Facebook page. Mark Juleen noted another call center discussion over at Multifamily Insiders, so we led off #AptChat by throwing [...]
Social networking sites like Facebook and Twitter have been getting a lot of buzz recently, but some people would argue that apartment operators would get more bang for their buck focusing on a blog for their property. We decided to pose the question to the #AptChat group.
This was one of our most active chats [...]
For last week’s Apartment Chat, we decided to veer away from marketing-related topics to discuss another issue that every apartment operator faces — how to manage fixed expenses like property taxes, insurance, utilities and personnel costs. Here’s the recap of the conversation:
Have any of you used a service to fight your property tax bills? We [...]
Yesterday was our last #AptChat of the year, so we appropriately looked forward to 2010 and discussed our top resolutions for property managers. (Thanks to the Houston Apartment Association for the topic suggestion!) Here’s our recap of the questions and highlights from the conversation:
What’s your resolution, how can you put it into place, and how’s [...]
We’d like to thank Doug Miller and Jen Piccotti from SatisFacts for leading a great conversation about resident retention on this week’s chat. They provided lots of hard-hitting stats about the true costs of resident turnover.
Here are the questions that were discussed:
Why does controlling resident turnover matter?
What matters most to residents when considering renewal?
How does [...]
