Most of the time, this is a great industry that we work in. But at any given apartment community on any given day, we all know that anything can happen, from burglaries fires to rapes, drug busts or worse. Yet many apartment operators don’t have media policies and the training tools in place to help [...]
One topic that always seems to stir up a lot of debate in the apartment is that of amenities. What do residents want? What generates the most interest along the property tour? What amenities are going out of style? We decided to throw the topic to you, and as usual, you didn’t let us down. [...]
Typically, a Free-For-All Friday means that we don’t come to the discussion with any particular topics in mind, but this past week, there was an interesting debate about call centers over on Lisa’s Apartment Expert Facebook page. Mark Juleen noted another call center discussion over at Multifamily Insiders, so we led off #AptChat by throwing [...]
Social networking sites like Facebook and Twitter have been getting a lot of buzz recently, but some people would argue that apartment operators would get more bang for their buck focusing on a blog for their property. We decided to pose the question to the #AptChat group. This was one of our most active chats [...]
For last week’s Apartment Chat, we decided to veer away from marketing-related topics to discuss another issue that every apartment operator faces — how to manage fixed expenses like property taxes, insurance, utilities and personnel costs. Here’s the recap of the conversation: Have any of you used a service to fight your property tax bills? [...]
